Had a frustrating mix up with tickets I had purchased years ago and event kept getting rescheduled due to Covid. My seats ended up in a $75 section when I paid $200 each. Seats were still great, but golly, if that doesn't sting! Contacted them before the concert and gave them my name and number. After concert started I saw there were two tickets front row and center (what I paid for) and sent my daughter and her friend up to use them. My seat wasn't as important. At intermission the woman I spoke with, Ann I believe, took me back to their office area. I explained the girls ended up getting the seats I paid for, so it's fine now, really. It all goes to getting what I paid for and not feeling ripped off. They still gave me a partial refund that made up for the difference for my seat, with snack money left over (that's not how they calculated it, but that's how I saw it). Everyone I spoke to was gracious and seemed to see why I was so shook over this vast difference in price. I very much appreciated their help and kindness.

We bought tickets to see Lysa Terkeurst & Vertical Church Band. We drove one hour and 15 minutes to find out Lysa wasn't speaking. Our small group has completed 3 of her studies and needless to say, she is why we were attending. When I went to Trinity Communications to voice my frustrations, the supervisor was very condescending. She became friendlier when the SHIFT Conference rep came over to talk to me. My interactions with Trinity were less than pleasing. Colossians 3:12

Wonderful, hard working, sweet spirited people, who have brought so much blessing to so many, with the Christian concerts they have brought to our community.

This ministry is such a blessing and the people running it have true hearts for the Lord and His message.

Very nice and friendly people!