Santiago Express - Las Vegas
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2162 N Lamb Blvd, Las Vegas, NV 89115, United States
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Reviews
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This place is very very unprofessional. Not responsible and very rude. I would not ever take a bus from this location ever again
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I dont know how they are still in business they are almost always closed and never answer the phone they change the bus schedule ever other week and dont let the customers know
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Horrible customer service. The lady who works at the office is never there or in a hurry to leave when you’re trying to purchase a ticket and makes mistakes all the time.
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Open just few hours. Not feeling welcome. Bus not really clean and waste to many hours.
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WORST. PLACE. EVER. Customer service, nonexistent! I don't understand how they're still in business. We were told our bus would be here at 8 pm, it is now 10 pm and the bus is "almost here". Their answer to you being upset because of this delay "if you don't like it you can go somewhere else". UNBELIEVABLE how this place is still in business. Not to mention a GREAT percentage of the time they don't answer phone calls, customer service is not a priority so if you expect quality service I wouldn't recommend this place.