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Reviews
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As a private flight attendant, I called ahead to ask for recommendations regarding catering. Debbie and Alissa were the most helpful front desk staff I have come across in a while. Upon arrival I took in the classy FBO. It was modern clean, and the staff were all friendly. A stand out of FBO in my eyes.
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One of the better FBO’s we have stopped at. Awning was great for avoiding the heat.
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The front desk is way nice, and professional. She was the best!!!
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I reserve five stars for FBOs like Texas Jet at Meecham in Texas near Fort Worth. They set the bar very high that being said, Million Air is probably the second best FBO out there. With always fresh hot coffee, very nicely, appointed common areas, clean bathrooms, and some snacks. They all are very consistent in their presentation and service. If I could suggest a couple things that I would like to see there, they would be, a massage chair for pilots coming in after a long haul. two, something more substantive to eat other than chips and soda. As a sidenote, the recliners in the pilot sleep lounges are not the most comfortable. I’d prefer something where you could lay down flat. Just my two cents. Other than that, these FBOs will make an impression on those traveling with you. They are definitely a level above. You’ll feel special, just utilizing their facilities.
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We had the pleasure of working with Million Air Austin on a special project in conjunction with the MLS All-Star Game this July. Every member of the Million Air team went above and beyond to help us succeed. From Rashun in ground operations, who made sure the logistics ran smoothly, to the front desk team who greeted us warmly and kept everything organized, to the ground crew who constantly checked in to make sure we had what we needed—their professionalism and kindness were unmatched. You can tell this is a team that genuinely takes pride in what they do. The facility itself is beautiful—clean, well-organized, and run with the kind of care that makes you feel like you’re in good hands the moment you step inside. We’re grateful to the Million Air Austin team for helping us get a high-stakes job done under tight deadlines. They made it possible. We’d recommend them to anyone looking for top-tier FBO services. Thank you from all of us at BALLYHOO! -- Carson & Jeff