I visited to pick up a rental car. The terminal is not as confusing as Logan International Airport. The car rental section is connected to the huge parking 🅿️ garage. $3 an hour to park, $14 for 24 hours. With the government shutdown, the airport seems unusually quiet. I have priced 💸 flying out of here and ticket 🎫 prices increase quite a bit.

Clean and nice when I was there Monday although the rental cars are far from the gate. If you're old they're far anyway. Signage not very good when trying to exit the airport. Interstate 93 is close but I had to use phone Navigation to find it. The signs just didn't exist

The entire SouthWest staff were SO cool! Suuuper helpful. My bag weighed too much and instead of just charging me like 100 as they could have, they helped me get my stuff in order and under the limit. It was DIFFICULT lmao but they gave me time, gave me tips and helped me out SO MUCH… they seemed like they actually CARED. It was a nice experience… THEN Tina had to come RUIN it. She had an attitude with me downstairs, which I let slide and just ignored her provocations.. well I went up stairs, went to a shop and bought a yogurt and a drink. They gave me a small plastic bag for it. So I go over to my bags and was stepped like TEN FEET away from my bag and I started doing some stretches. Well here comes TINA… she LOUDLY yells MY NAME, like I’m a small CHILD…. Excuse me, Lady?! Unbelievable. She tells me I’m too far away from my bag. Then I go over to my bag and ten minutes later she comes over to me and again loudly shouts my NAME like she is scolding me. Telling me that I now have too many BAGS! The items I purchased from the store, in the plastic bag they gave me now counts as a “personal item” and I have too many bags! She then puts her hands on my property, my PlayStation 5 and insists, starts telling me it needs to be checked in now, while she is trying to roll it away!!! I cannot believe this woman! You don’t get to choose what bags I choose to check or not… PERIOD! I got loud right back with her and set her straight in front of everyone since she wanted to escalate the situation and have everyone in the terminal staring at me. So I laid out the entire situation, beginning downstairs… and nobody else said a word. So then she gives up and goes over immediately to the intercom and starts saying stuff about the baggage policy and specifically referencing my exact situation. I had enough at that point, I got up and found a staff personnel to ask for her name. That staff personnel just happened to be her supervisor! I explained the entire situation to her and at first she was trying to take up for Tina but once I clarified some very specific things, she said that Tina was indeed in the wrong and I had NOTHING against policy with my bags EVEN WITH THE SHOPPING. I cant imagine how alone and miserable and just gross someone has to be to single someone out like this for no reason whatsoever. I was very polite to the supervisor and explained myself calmly like I had done prior. But I will absolutely not be talked down to, treated like trash and insulted in public without standing my ground. I PRAY she got a reprimanding which I encouraged her supervisor to do, but I’m still making this review because until she has a reprimanding that I’m aware of, I’m leaving this review at ONE STAR. I used to fly southwest specifically for the baggage policy anyways, and now it’s devolved into whatever this is. I’ll NEVER fly southwest again. There’s no draw anymore. I mean literally nothing. The baggage and cancellation policy was the only thing going for it. And now BOTH of those have been taken away. I’ll NEVER EVER EVER use this garbage company again. PERIOD. Oh yah but the TSA crew was super chill and so down to earth fr. I usually have social anxiety but they actually had me talking with them and they legitimately made my day better (until Tina spawned out of what must have been a demonic portal, fueled by discontent and vitriol). Oh and icing on the cake after all this bag drama… the guy announces over the intercom “we have only 65 people on this flight and it seats over 140 people! So there’s plenty of room to STRETCH OUT”

Each time I write a review, it’s not to complain — it’s to help places improve and bring attention to things that matter. Because at the end of the day, we all want things to be better, and sometimes management just needs to hear what’s really happening. 🙏 Now, about Manchester Airport… It’s a small, quiet airport — which can be great for travelers. But as a first-time limo driver trying to pick someone up, my experience here was honestly frustrating. I simply asked one of the staff members for help because I didn’t know where to go. Instead of offering support, he rudely told me to “get out of here.” I stayed calm and explained it was my first time at this location and I just needed directions. But he clearly didn’t care and made the situation worse with his attitude. I get it — it was late, and maybe he wasn’t happy about working the night shift. But here’s the thing: if you’re working just to survive, without any passion or heart for what you’re doing, it shows. And when that energy hits people who are just trying to do their job, it creates a bad experience for everyone. If you don’t enjoy what you do, maybe it’s time to find something that brings you joy and peace. Because working in an airport — where you deal with people constantly — requires patience, kindness, and human decency. I hope the management pays attention to this. Good service starts with good attitude. We can all do better.

Easy and convenient. Rental car prices were pretty high. I saved about $150 by finding an off airport deal, but be careful you don't choose the electric only offering if you need more range.

Great regional airport. Uncrowded, good parking, quick lines. Southwest and American are two primary's with several smaller airlines. TSA seems quick and efficient. A first class terminal. The. Multilevel parking garage is connected to the terminal, great in cold weather,!

I visited to pick up a rental car. The terminal is not as confusing as Logan International Airport. The car rental section is connected to the huge parking 🅿️ garage. $3 an hour to park, $14 for 24 hours. With the government shutdown, the airport seems unusually quiet. I have priced 💸 flying out of here and ticket 🎫 prices increase quite a bit. I visited the terminal briefly via the walkway access from the garage. The place reminds me of the movie 🎥"THX-1138" without the crowds of people. Very white!

Who were the architectural geniuses who decided to put small tiles in an airport?!?! The ear splitting clack clicking of roller luggage bouncing all over this airport is quite annoying. What the opposite of peaceful? …….this airport. Heading to the bathroom for some peace and quiet….nope that didn’t work, can hear the click clacking of luggage in here too

Thank you, MHT, for always having the smoothest TSA/security - ESPECIALLY during the longest government shut down ever. I appreciate everyone continuing to help make our travel days a little less stressful.