People working there were very friendly. It was a quick and easy. 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼 I hope to go back there when I’m hit it Big.

1) I would like someone to explain to me why I pay for a bonus in Keno and sometimes I don’t get it! Also on the weekends, we were supposed to get free bonuses on Keno and it didn’t happen! 2) Would someone please explain to me why I buy a $20 scratch ticket and it pays five dollars? I understand that some tickets are loses and I don’t mind when I lose but I just don’t see the logic in wagering $20 and winning five dollars. 3) Would someone explain to me how a state agency is using tricks and psychology to have people throw away winning tickets? I think everyone that scratches tickets knows exactly what I’m talking about. Thank you for your reply in advance!

First time going there...too far for me to drive, especially when I don't know where I'm going, as well as possible traffic...so. I took the subway..got off JFK and from there had to ask people where it was located..EVERYBODY walking in the area had NO CLUE to point me in the right direction to this Lottery Office...FINALLY backtracked and crossed the street after seeing #150..small little sign in the Hotel parking area...still couldn't find the Lottery Office..so I saw a non-descript building to my left..figured maybe it's inside this building..walked in building..saw security guard .then a small Lottery Office in a space on the left...WHEW!!!...once inside, not busy, first in line and was called right away to the clerks window..no sooner did I give him all my identifications..he stepped away and came back IMMEDIATELY with my check..THAT FAST, KUDOS!!!...VERY SATISFIED!!!....only reason for 4 stars was I think they need BIGGER SIGNAGE directions to be able to locate the office.

Friendly helpful staff who gave me a nice check 😁

The staff was friendly, quick to complete your reason for being there. Easy parking