Edelweiss Air
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Tampa, FL 33607, United States
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Reviews
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One of the worst! Will never fly with them again! Whole trip is codeshared with Air Canada as my Primary and I also had confirmation that 2nd check-in luggage would be $100CAD - I get to the Airport in Mauritius with 2 extra luggage to check in and they said they will not honor the Air Canada price and will charge me approx $545CAD/additional luggage. Spoke with everyone and they say they have nothing to do with Air Canada and to take up my issue directly with Air Canada... Very unhelpful staff at the Airport in Mauritius as well!!
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Worst airline you can fly with. Worst customer support in Tampa airport. Waited in line to check in bags for 2 hours!! Terrible plane and no comfort, no food, never again. Never never never again with this airline. Lesson learned. You've been warned
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Edelweiss long-haul flight: 10.5 hours of disappointment. The food was the worst I’ve had on a plane—unhealthy, no protein, and just overall poor quality. Drinks were few and far between, and alcohol cost extra. No power outlets, so no laptop use. The flight was delayed, and I was rebooked without being informed, which left me stuck in Zurich for hours. I’ve flown with many airlines, and this was easily the worst experience. Choose another carrier if you can.
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A short flight form Zurich to Paris but the service was not bad, and we were even served a full breakfast. Crew were friendly too.
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Horrible! Worst airline!! They left without passengers from Seattle! We had to book fresh tickets with another airline. Staff was rude & then they just left the counter. We along with others were just left there!! Unbelievable!! And customer care even worse!! If Swiss airlines has deteriorated then Edelweiss is no exception.