Great selection, wonderful staff. Stopped in to look for appliances for my new home. Was greeted and helped by Brian W. with no pressure and quick answers for any questions I had. Wanna thank him for assisting me on some tough choices and made the whole process painless and enjoyable. Will be back for my other appliance needs!

John Langowski was fantastic helping us find a fridge and recommended a great dishwasher for us. There was a nice selection of appliances both new and used. The delivery charges were reasonable. We also love that the manufacturers warranty come with even the scratch and dent.

My washer broke last week, and we called East Coast Appliance hoping for help. Luckily, Jamie answered the phone and from that moment on, everything changed for the better. Although they didn’t have the part we needed, Jamie invited us down to the store to look at other options. From the second we walked in, it was clear that Jamie is a superstar. She is friendly, kind, professional, approachable, and hands-down the most knowledgeable appliance representative I’ve ever met. She knew the specs on every single washer in the store without hesitation. Impressed would be an understatement. Not only did Jamie help me find my dream washer (which I genuinely love even more than the one I had before) but she also made sure we got a fantastic deal. She also made sure we knew what to do if we had any issues with the washer. The whole experience was seamless and stress-free (which we needed after our teenager broke our washer the night before). What really stood out was how human and genuine she was—no pushy sales tactics, no mansplaining (which, let’s be honest, is all too common in situations like this), just a real person who took the time to explain every option clearly and thoughtfully. Making large purchases like this can feel intimidating, but Jamie made it easy and even enjoyable. I’ve replaced every appliance in my home since moving to Virginia almost six years ago, and I can honestly say this was the best sales experience I’ve ever had. I truly believe Jamie should be training others because the service she provided was next-level. I’m sending everyone I know to Jamie for their appliance needs. She’s a gem, and East Coast Appliance is lucky to have her!

We were having our kitchen completely renovated and we were replacing all of our outdated appliances. We stopped by the East Coast Appliance location on Battlefield Blvd in Chesapeake. We were just planning to look...but we were very impressed with what they offered and ending up purchasing all seven of our kitchen appliances from them. We worked with Mike Langhorne, who is the store manager. He was very helpful and was always quick to respond if we had any questions or concerns. The construction of our remodel was delayed by several months and they were willing to hold our purchased appliances in their warehouse until the kitchen was ready for them. We are completely satisfied with our experience at East Coast Appliance!

We recommend East Coast Appliances. John was the associate that helped us. He wasn’t pushy whatsoever and he let us do our own thing.. We found a microwave we liked, but it was going to be 6 weeks til it could arrive, and so John was willing to help us find something comparable and with his help, we found an even better over range microwave! He was communicative and answered all of our questions. The selection was also pretty wide which my wife and I were happy about