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First time to visit for filing property tax (military) here today and was helped by Miss Martha who made it super easy and painless. Special shoutout to her service with a smile. Really do appreciate her amazing customer service skills and great work ethic. The vibe and the employees were all friendly and certainly deserve a shout out. Keep up the great work!
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Today has been a day with the City of Chesapeake. As a former employee for this city and former long term citizen I am highly disappointed in the customer service I received today. I did not catch her name but there is a young lady in the commissioners office who thought that it was okay to talk over me while I explained the reason for my call! I have spoken with the City of Suffolk Commissioners office and was met with the most respectful experience! I am a city employee for another city, and I have never spoken to the public the way she spoke to me! However, after calling back to check if the system was updated a young lady by the name of Christian was very pleasant and helpful! Chesapeake please review your customer service policy with your employees!