The California Zephyr is just truly amazing. Always has friendly staff when I am riding, and the views from Denver to Glenwood Springs are beautiful. Also, sleeping on the train had me the most relaxed in years.

Amtrak Zephyr is a nice experience which tries to give you a nice old world charm experience. Zephyr is one of the scenic drives particularly between Denver and SLC. Denver station has a nice hotel though the station itself is just a bunch of tracks and platforms. The Zephyr boards in the morning at 9 and the process is smooth. The coaches are 50 years old and have two levels - seating on top and toilets and luggage at the lower level. Seats are large and spacious and comfortable, though dated and a bit rickety. The observation deck car is promptly occupied by enthusiasts who hog the seats ad infinitum - remaining people have no way of knowing when a seat will be vacant. Most of the clientele is old couples and few young people take the train. One young student from France who was taking the entire route was bored to death on the first day itself. Actually most of the route is monotonous and only the Rockies are scenic. The announcements are regular and efficient and in our case the steward was entertaining as well. The dining car was a nice experience, well laid out and with big windows. The dining room stewards are pompous and show a lot of attitude - quite unnecessarily. The three course lunch was good though for some reason the plastic packaged dessert was served first. Caesar chicken salad was very good. No receipt was provided. The scenery is good, constantly changing and follows mountains and rivers for a ling time. Many tunnels dot the route including the longest 10km rail tunnel in US at Moffat. Amtrak schedules are subservient to freight trains and these freight trains can delay Amtrak any time. Once delayed, recovery is impossible. In summary a very enjoyable experience. To be done once.

They were amazing on helping unload and den a carrier and get organized. I was able to take 4 duffle bags (20$ out of the 2 which I carried in myself) and 2 - 28” suitcases. It was late and raining but that wasn’t their fault necessarily. The people around were kind and service as well. I got lost and they guided me where to go. I had my medical service animal (they do allow emotional service animals I found out so thank goodness he wasn’t). They were sweet and greeted him at distances. No items damaged when I received at the end. I was exhausted and slept well in coach seating. I definitely recommend for moving since that’s what I was doing, didn’t get motion sickness even. Way better than flying.

My first time riding Amtrak. It was a very interesting first experience. The train was 8 hours behind. After getting on the train the ride to my destination went very smooth. Amtrak gave me a voucher for the train being 8 hours behind. Only advice I will give is to except the train to be late.

With an 80yo with a walker…was told we would be given a ride to the train at 8:10. At 8:20 the 80yo went to check and was met with hostility from the person who said that they would give her a ride. This was totally uncalled for and put a black mark on her “bucket list” trip. She absolutely needs a customer service refresher