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Reviews
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Southwest finally succumbed to peer pressure and is changing everything that made them unique, not to mention creating loyalty. Now they will be just another airline. No need to stop in other cities prior to your destination anymore! Very disappointing to a loyal customer since 1992.
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Awful experience. Flying back in at 11:00 pm the escalators were turned off, making it a hard slog for tired travelers. It's a long walk to and from the Southwest gates and it has all the charm of the tunnels under the Astrodome. IAH is such a nice airport and then there's this.
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I'm glad our flight went smoothly. We arrived to our location on time and our luggage arrived safely with us. I was concerned that the flight would be canceled. Sw is the only flight that still offer complementary drinks and snacks. The fact that you get 2 bags of luggage with your ticket at no additional cost is amazing.
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First time on Southwest Airlines I really enjoyed the flights, service and the prices that it has. I definitely will be booking a trip again soon.
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Always a good flight with Southwest. They never lose your luggage when you have a layover. They don't flinch when you ask for a can of soda with a cup of ice and they have good snacks. The app makes everything easy to keep track of and I like that there aren't assigned seats. You check in 24 hours ahead n get a number in line based on how quick you are at checking in.