Although this United Lounge in Concourse E at the Portland International Airport is on the smaller side when compared to other UA lounges, the facilities were clean, functional, and well-maintained. Food was just average and not a lot of options. However, the Sam Adams beer is free! Staff was efficient and friendly.

Hygiene is likely an issue at the United Club. I saw a staff member just casually spraying sanitizer from afar and causing it to drift to other tables with food. Also, the same staff member was handling trash and then proceed to handle food without sanitizing his hands. Finally, the water containers the sign says to not use personal bottles but other guests just come and refill their bottles with their mouth piece touching the dispenser tip contaminating the water containers for all other guests. The staff did not stop this behavior but actually told the guests that water containers are there. I told another staff about this and the containers were promptly removed and washed. So that’s good. This club is really small compared to clubs at other locations. Food is limited but tasty.

This United club is small, but it's by far my favorite one I have visited over the years! The staff are all friendly and helpful. Heidi at the front desk is AMAZING, you couldn't get a more helpful friendly representative for United. The food was not the standard boring United menu, they actually had HOT food!!

Typical United lounge with decent food and snacks. The staff is very friendly and they maintain a clean lounge.

Horrible lounge, poor „food“!!!! The only thing good was the Italian coffee from Illy! No real lunch offer, cake mix used, atleast place was cleaned up in between. Employees not very ambitious. Should have good look at Lufthansa lounge at Frankfurt airport; difference like heaven and hell!!!! Was glad, to get back home to Germany 🇩🇪🇩🇪👍