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Reviews
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Review pending.....(Jun 4 2025) Gate 2 Int'l.
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Delay, cancel, delay, delay, cancel. No wifi. Sorry no WiFi. No not sorry. No WiFi on any planes they simply apologize but it means we cannot work so we are screwed. Canceled flight because engine won’t turn on wait all day in Vegas then delay out of Vegas Friday then land and sfo SJD friary, delay snd delay again. Then no WiFi. American Airlines rules supreme we tried the 1k challenge and can’t bear united. Old dirty planes. They text you diagrams so you know how to stack your bags vertical but your sat on a dirty old smelly plane with old style overheads so it’s lay flat bags. Better to stay home or book either way American. The stench of urine and sewage when leaving cabo is pretty bad given the heat
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Alex R. Customer service lead is utterly incompetent
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they. ant even help themselves
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On April 1st, 2025, our flight was delayed and we received a hotel room stay along with $60 meal voucher from United Airlines with my wife’s United Mileage Plus account number GOL36726 Jia Ju! We booked a flight for our son Gabriel Troyan, TFW23981 and was also delayed on July 9th, 2025! First United stated Gabriel gets 10% off a hotel stay with $30 meal voucher, after we let United know that we received a totally free hotel stay, United agreed but the system won’t allow us to book until August 1st, 2025, therefore we booked ourselves in the nearby hotel, after our son Gabriel able to rest, we contacted United Airlines for reimbursement and was told at the end of Gabriel’s trip which was July 31st, 2025 can receive a refund for $185, but we didn’t! So we contacted United Airlines and was told we needed to file a claim and we were denied a refund even though we were promised a refund!