Polaris Lounge is good standard, every other club in different terminals are substandard. Polaris has good dining and showers parable to international standards. ✈️🍽️🚿 #PolarisLounge #Dining #Showers #InternationalStandards

It was very learning experience with United Airlines economy class. It was functional but not luxurious travel experience. While the service and entertainment was generally well-regarded, it could be more better if United Airline starts investing in it.

We were traveling with 5 pets and I was terrified. All the other airlines only allowed 4 pets per plane, but united allowed 6. I had to buy 5 tickets and bring a 3rd person, but I was able to bring all my pets on the same plane. I was worried the staff would be irritated but everyone was so incredibly nice. No one berated us or was short tempered. They made the process so easy and relaxed. I hope I never have to make another move like this again, but if I do, I will definitely fly with United.

My family and I had a seat together but when we arrived an elderly man sat in our seat in the middle of the row, then took over the whole row and coughed profusely and farted every time he coughed which was every few minutes. The flight attendant tried to help us but the man would not listen nor follow direction. He would even take off his shoes and socks and stick his feet over my family when she sat in her seat. It was so bad the flight attendant had to move her to the back of the plane. It was the most uncomfortable flight and experience I’ve ever had. The 3 of us traveled together and never experienced such behavior of a man taking over the whole row of our ticketed seats, coughed, farted, and put his feet on our seat the whole way from San Francisco to Seoul Korea. That’s 12 hours!

Horrible service. Waiting on turmac since 57 min. First gate occupied. Then new gate. Then waiting for crew. Then crew moved to another priority aircraft. Then shift change since it in midnight now. Plane landed at 11 pm, it's 11.57 pm now still waiting on turmac. Several passengers are missing their international connections. Badly managed. Worst airline at SFO.