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Reviews
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I booked a trip with Sandy(owner) to the Dominican Republic and gave her a $1200 deposit on my credit card this was in the beginning of December 2021 less then 3 weeks later we requested to cancel our trip because of COVID and the new variant at that time she not only charged me $100 from the tour company But she took it upon herself to charge my credit card an additional $150 which she said was her fee! If there was going to be a fee she should never have taken upon herself to charge my credit card Without my authorization She should have sent me a bill. I feel like this was very dishonest and these trying times with COVID and everything being so uncertain we decided to cancel our trip out of caution! I realize times are tough for everyone and businesses are trying to stay afloat, but to charge a customer an additional $150 without their permission and then to try to give a lame excuse is not right. I've used Sandy many times in the past. I am very unhappy and quite disappointed and this is something that should not have happened!
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Sandy and Karen are always a pleasure to book my vacations with! My mom has been using Travel Plaza for years and I started using them last year when looking to book a trip to Cancun. Highly recommend!
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Finding a real travel agent isnโt easy nowadays, but I did when I found Sandy. She coordinated three couples air, land and sea. I highly recommend.
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Knowledgable and professional. This agencey is the last of a full service travel agency. I have taken many trips with them from Riverboating to just cruising and caribbean vacations.. Even took my granddaughter to Disney Highly recommend
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Sandy is fantastic. She helped my husband and I plan a Viking River Cruise. Explained all the pros and cons of River Cruising. Excited to go on this adventure.