Rob has worked with us on a couple trips over the years. He has given great advice and provided quality service. On our most recent family trip to the Bahamas on a Disney Cruise, he went above and beyond to assist us in getting back to the states after my mother was in ICU and subsequently passed. He made what was a trying and difficult time less stressful as he worked diligently to make all of our arrangements, which was not easy. We are very grateful!

Rob Schainker of Jan's Travel and Cruise has been our go-to agent for 10+ years. Working with Rob ensures our travel adventures are worry-free and fit our needs and tastes. And, he always seems to find us cost-savings along the way! We recently spend 10 days in Hawaii. It will be our only trip to the Islands and we wanted to see as many of them as possible. We have some mobility issues so were concerned about flights between the islands. Rob booked us a wonderful 4-island NCL package with a 3 day pre-cruise feature. The package savings were great enough that we were able to splurge on 1st class flight accommodations from the mainland. When the cruise was shortened by 1 day, impacting our flight home, Rob found us a beautiful room in a Waikiki hotel over-looking the beach. Problem solved! With Rob partnering with our planning, we know we're going to have a wonderful trip and make the most of the experience!

Rob was amazing to work with! He helped plan our entire honeymoon traveling through Italy, which was such a relief in the midst of wedding planning. He was very informative about the different areas we visited and gave great recommendations on things to do and see based on what we wanted out of the trip. He had booked all of our flights, hotels, transportation, and excursions, and we couldn't be more appreciative and thankful for him. Our trip was wonderful!! I highly recommend him as he not only planned an amazing trip for us, but was an outstanding guy as well.

A big thank you to Rob Schainker (Jan’s Travel and Cruise) for helping to make my Italian birthday trip, aboard the Viking Sky, an experience to remember! It was truly an unforgettable trip and one that will stay with me for the rest of my life. Rob possesses an amazing attention to detail and provided us with an exceptional customer service experience from beginning to end. From our initial inquiry of looking into options/destinations to completing the final booking – not one item was overlooked. Rob, thank you so much for providing us with the tailored and personalized experience that we were seeking. It was truly amazing (as are you!)

My wife and I recently used Rob Schainker at Jan’s Travel and Cruise to plan a 3 week trip to Italy. It was a very complicated itinerary, as we were visiting 6 major cities and side trips to 10 other cities. The travel arrangements required hotel bookings in the 6 major cities and travel by planes, trains, boats and car to all of our different destinations. Rob accomplished all arrangements with no complications or problems. In addition to the hotels and travel, Rob also booked the many excursions and tours we enjoyed while visiting Italy. We relied heavily on Rob's expertise and suggestions for our choice of tours, and we absolutely loved everything he planned for us. We highly recommend Rob for anyone interested in hassle free travel and wanting expert advice on what to see and do while in country. He handled all our questions and wishes with speed, accuracy, and professionalism. As an example of his concern, we we returned, he personally called to see how everything went, and if we had any problems or complaints. (P.S., we had neither)