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Reviews
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My husband and I recently attended a wedding at the HardRock Hotel & Resort in Cabo Mexico. Mary was our booking & travel agent. She provided exceptional customer service and she was attentive to our needs. She made sure we had everything we needed including our itinerary. I would definitely recommend Riverside Tours and Travels for your dream vacation. Thanks again for helping us!
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⭐️⭐️⭐️⭐️⭐️ Exceptional Service and an Unforgettable Experience We cannot say enough wonderful things about Mary Fowler with Riverside Tours & Travel! She was the incredible travel agent who helped organize travel for 65 guests attending our daughter’s destination wedding at Sandals Barbados, and she went above and beyond in every possible way. From the very beginning, Mary was professional, organized, and so easy to communicate with. Planning an international wedding for such a large group could have been overwhelming, but she made it feel effortless. She worked tirelessly to coordinate flights, accommodations, and special requests for every single guest — no matter how unique their needs were. It was truly amazing how she managed to make each person’s arrangements feel personalized, smooth, and perfectly suited to them. Mary didn’t stop there — she actually traveled to Barbados to be on-site for the wedding, ensuring that everything went exactly as planned. Her presence made all the difference. When weather canceled the fireworks, she handled the situation with calm creativity, arranging a spectacular fire dancer performance with a personalized fire sign featuring the couple’s initials. It was a last-minute change that ended up being even more magical than what we had originally planned. Her attention to detail, communication, and genuine care made this one of the best weddings ever. Every guest raved about how easy and enjoyable their travel experience was, thanks to Mary’s dedication. We are forever grateful for her help and could not recommend her more highly. If you’re planning a destination wedding or group travel, do yourself a favor and call Mary Fowler at Riverside Tours & Travel — she is truly one of a kind!
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Jen W is amazing! She has thought of every detail for our upcoming trip to Paris. She responds quickly to my many questions, always with kindness! Update - we are back from Paris and it was everything we had hoped it would be. Jen W helped me pick the most memorable excursions beforehand. Jet Blue’s system was glitching the night before we flew out and she literally spent hours of her time making sure they got it fixed to ensure we had no surprises at the airport. I am so grateful that she guided us seamlessly through the entire process of international travel and what to expect. Jen W touched base with me while we were abroad to make sure things were going well. I love her enthusiasm and attention to detail. Most importantly, my husband and I will remember this trip for the rest of our lives. Thank you Jen W, we look forward to working with you for all our future travel destinations!
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Jen W. at Riverside Tours and Travel helped us plan an amazing trip to Portugal, and everything went perfectly! We visited both Lisbon and Porto, enjoying a great mix of guided excursions recommended by Jen and plenty of free time to explore on our own—just as we had hoped. The hotels she selected were wonderful, and the scenic train ride from Lisbon to Porto was a highlight of the trip. Jen’s attention to detail and responsiveness made the entire experience seamless and stress-free. I highly recommend her services to anyone planning a memorable getaway!
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I cannot recommend Mary Fowler at Riverside Travel and Tours enough for anyone planning a large destination wedding, honeymoon, or vacation. From the moment we started planning our wedding with over 60+ guests at Sandals Royal Barbados/Sandals Barbados over a year and a half ago, Mary was absolutely essential in bringing our vision to life. Her expertise and extensive knowledge of the Sandals brand and wedding locations at every resort made the entire process seamless, and we couldn’t be more grateful for everything she did for us. Mary worked very closely with the Sandals team to make sure every guest’s needs were met perfectly. Our family and friends were so impressed by how well everything was organized from the entire experience. When a surprise rainstorm hit during our Rehearsal Dinner/Welcome Party, she quickly worked with the Sandals team to move everything to a different place, keeping the celebration running beautifully. To make it even more special, Mary also planned our honeymoon in St. Lucia at two different Sandals resorts, Sandals Regency La Toc and Sandals Grande St. Lucian, giving us the best of both worlds. Every detail was perfectly arranged, allowing us to completely relax and enjoy an unforgettable start to our marriage. We even got offered upgrades to our room at both resorts! If you’re looking for a travel agent who genuinely cares about making your dreams come true, look no further than Mary Fowler at Riverside Travel and Tours. She helped us create the most amazing memories, and we’ll be forever thankful for her! We love you Mary!!