I was pretty disappointed. So excited for this specific trip. The hotel itself is very pretty. We did have a great view of the sphere. I think there are better locations of other hotels with things directly outside their door than the MGM. Back to the room... We checked in late at night. Put our stuff down. How in the dresser the way most people would. Put our stuff down on the dresser the way most people would. The entire dresser was sticky. It had thick condensation rings. and it was completely gross. It was also hair stuck to the walls in the shower. And the alarm was set for 6:30 a.m. So I used my hand sanitizer and cleaned the dresser and the shower and turned off the alarm. And there were crumbs left on the carpet Following day called housekeeping and asked them to have the room completely cleaned as there was a new guest. Came back to the room later that day. Beds were made fresh towels.... And then... What I didn't notice previously was the nightstand was also incredibly sticky with condensation circles Long story short, I ended up cleaning the entire room, short of changing sheets and vacuuming. The staff insisted they did the cleaning even when management came to the room and I showed what wasn't cleaned. Not only did I do their job, but I also cleaned up after a previous guest. This was thoroughly disgusting. The end of the results is the front desk took off the resort fee for our 3 days and comped us a meal. Personally, I would have rather had a room that I knew was cleaned properly

First time staying at the MGM Casino resort. We will now stay only here yearly when we come to Las Vegas, the service was Exceptional. Room in North Tower was clean with beautiful view of the strip & sphere. Cleaning staff was nice and cleaned our room spotless. Pools were heated. Everyone was very helpful. Mia at check-in and our check-out was so friendly we love her.

Absolutely wonderful experience staying here. Check in was amazing since its all on your phone (seriously, more places need to do this). Self parking was easy to find and much more useful than trying to valet or constantly uber around Vegas. The rooms were very modern, clean, and had great staff keeping them that way. They are on the smaller side, but this is a place to crash for the night, not "live" in. Perfect location on the strip; not too far away from attractions, but not in the middle of chaos. Casino was spacious with lots of games and they had plenty of VERY good restaurants. Try out WolfGang Puck! Overall, highly recommend.

It was such an amazing experience staying at MGM grand for our recent trip to Vegas! Checking in was easy and you can actually scan a code and do it yourself. It’s conveniently located and has lots of food choices. The resort is clean and well maintained and the smell going to the studio tower is just amazing! Our hotel room was nice and cozy and while we forgot to leave a tip for housekeeping, I hope this review will make up for it! Thank you so much for your housekeeping staff who went above and beyond! We’ve never experienced staff that took such gentle care in cleaning our room and arranging our little things back in a loving manner! Also..we spotted a housekeeping manager down the hallway and we asked for extra towels to save them a trip and he was beyond friendly and helpful and accommodating! We appreciate it so much and we can’t wait to go back again. If you want the 5star service come and check in here at MGM!

We’ve stayed at the MGM Grand multiple times and did a hotel block there for our wedding. Honestly, it’s a pretty solid hotel for the price. The hotel bars are nice and every person that helped us with our stay was top tier. (Service there is A+++). I especially loved the lazy river (you need to buy the inner tubes which I think were about 30 bucks each.