La Compagnie

3.5
  • Terminal B, Newark, NJ 07114, United States

Location Map

Reviews

3.5 Out of 5.0
  • John Trinkl
    Nov 28,2025

    We splurged for our trip from the US to France, choosing to fly La Compagnie Airlines for the first time ever! The promise of first-class service on 76 seats, all of which fully reclined, filled us with peace of mind for a terrific flight! We enjoyed La Compagnie’s Lounge&Co beforehand, which provided free bar and soft drink beverages and a delightful menu of cheeses, crackers, baguettes, salads, hot appetizers, desserts and more! Excitement turned to disappointment after we boarded the plane, however. One of our tv screens did not work; a seatbelt was broken and not able to be fastened; the crew was less than friendly. We were moved to different seats for safety’s sake; one of our screens' volume could not be controlled by the remote; the crew acted as though this flight was a nuisance for them; the anticipated chef-prepared meals were inconsistent in their preparation. Fast forward 26 days later after a truly spectacular time in France, and it was time for our return trip. We had booked the same seats (3D & 3F) as our first flight. We also paid extra to enjoy La Compagnie’s EXtime Lounge, where the breakfast and service were superb! We boarded the flight with a bit of apprehension, wondering what awaited us, but the whole experience was literally night and day difference from our first flight. The flight attendants couldn’t have been nicer (especially Phillipe and Camille!). The food was consistently- and deliciously-prepared, and the service was top-notch. This crew served as excellent ambassadors for La Compagnie. The whole experience turned around our thoughts. We communicated with and received a prompt reply from La Compagnie and are reassured of their allegiance to customer service. We will certainly fly La Compagnie in the future.

  • Gauthier Pierozak
    Nov 28,2025

    As an international travel with my wife and 2 sons since they were very little, I always found it easier to handle jet lag when traveling from the US to Europe if it is possible to sleep a few hours in the plane headed there. Sleeping in economy is not easy, while sleeping in business class usually gives you a seat that become horizontal and turn into a bed, with a pillow and a blanket. But this luxury obviously comes at a hefty price with regular airlines. La Compagnie is a boutique airline that only provides business class seats (75 total per flight)at the cost of Premium Economy. It is much more affordable than with regular airlines and, for having experienced twice in 6 years now, it is amazing. They only have a few flights per week, and exclusively from Newark EWR, with destinations to Paris (France), Nice (French Riviera) and Milan (Italy). I have literally planned trips around these first 2 cities and with so much joy. At my kids request, will do Milan next (and visit other places in Europe from that town). I should add that their new Airbus A321neo are spotless, the seats are in pods, very comfortable and with lots of privacy. Tons of space for legs and a very comfortable sleeping position. The food is great, the service is great. I will add that their ticket comes with a Business Class status which provides fast track priority when going through security, and access to their new Lounge Co in Terminal B2 (level 3) at EWR. Now with the boutique airline concept comes some consequences: very small staff means you need to do a lot of your own work online through their website. There is only staff at the gate 3 hours before the flight takes off. The Lounge Co only opens at 4pm for a take off time at 7pm. Once you know that, just work around the limitations and make the best of this incredible experience.

  • Marco Montosi
    Nov 10,2025

    La Compagnie flight B0305 – November 3, 2025. Passengers were only informed at boarding that the supposedly direct Newark–Milan flight would stop in Paris — a change never communicated in advance. This represents a clear breach of contract and a questionable practice that appears aimed at consolidating two flights for the airline’s own benefit, at the expense of passengers’ time and trust.

  • Jason Myers
    Nov 10,2025

    Nice planes with very good pricing. They are certainly more European with quicker check in time closer to the flight. There are also less people on the flights so it does make checking in easier. You do land in paris if you are going to Milan or Nice from the US. Overall for the price you pay it is a very good business class travel option.

  • mick sorrentino
    Nov 10,2025

    Wow, reading these reviews I don’t understand it. We had an absolutely incredible experience from the check-in all the way to getting on the plane in Newark. We had a wonderful flight to Milan. The flight attendants were outstanding! I slept for six hours. It was perfect. The return was also outstanding. The check-in experience was easy. The only tie up that we had was we have a scooter for a handicap person and they just had to make sure the battery was OK To pack in the carry-onand it was. And then we went to the lounge. It was great and the flight back to Newark was awesome. The three flight attendants were wonderful. I will definitely be using this airline again. I don’t even like Paris, but I’m thinking about going back because the airline experience was so good.*****

  • Rich
    Nov 28,2025

    We're senior citizens and fly to Europe several times a year. This airline provided the best service of them all at affordable prices. We flew from and to Newark to Paris and the flight attendents were excellent, the seats were awesome, the food was good, and the checkin and boarding was the smnoothest and quickest ever. We highly recommend La Compagnie!

  • Rich
    Nov 25,2025

    We're senior citizens and fly to Europe several times a year. This airline provided the best service of them all at affordable prices. We flew from and to Newark to Paris and the flight attendents were excellent, the seats were awesome, the food was good, and the checkin and boarding was the smnoothest and quickest ever. We highly recommend La Compagnie!

  • Kimberly Beck Soheili
    Nov 28,2025

    Well, I had high hopes for this airline being THE ONE that would get me and my family to and from Paris several times a year. While the flight itself was lovely after it eventually took off, it was the stress of the flight being cancelled both going and coming home and the lack of customer service that will make me choose another airline in the future. I am still without reimbursement for my hotel in Paris from the extra night I had to stay in August due to the flight being cancelled. I have called and emailed 9 times and still do not have my money. I really don't like to post negative reviews, but I think potential customers should know that flying La Compagnie and thinking you will get to your destination on the day you want is not a sure thing.

  • Kimberly Beck Soheili
    Nov 25,2025

    Well, I had high hopes for this airline being THE ONE that would get me and my family to and from Paris several times a year. While the flight itself was lovely after it eventually took off, it was the stress of the flight being cancelled both going and coming home and the lack of customer service that will make me choose another airline in the future. I am still without reimbursement for my hotel in Paris from the extra night I had to stay in August due to the flight being cancelled. I have called and emailed 9 times and still do not have my money. I really don't like to post negative reviews, but I think potential customers should know that flying La Compagnie and thinking you will get to your destination on the day you want is not a sure thing.

  • Sara
    Nov 28,2025

    Airline and Lounge overall very average, nothing to boast, except when they have deals on flights. When you’re paying full fare it’s not worth it. In the last 2 years I’ve flown La Compagnie 5 times and it has become progressively worse. The lounge was great and then supposedly they had a renovation, which is unapparent to me except that the food and wine quality has become worse, like United Airlines bad. During my recent lounge visit I got violently ill from the food. I shared the Burger and butternut squash soup with my partner, but even having a few bites of each was enough to make me so sick that I was worried about boarding the flight. The food and wine on the plane is also unpleasant. It wasn’t always this way. The best part of our recent experience was seeing the sign at the check-in counter stating that they can overbook flights and you can lose your paid seat. Wow! In terms of reservations, customer service is very basic, like early 2000s basic. They haven’t adapted to modern technology. You have to call or email to get answers or modify a reservation and it can take hours or days for a response. They don’t save your profile so each time you have to enter your identification and all that good stuff, which most people don’t know hence the difficulty with checking in most of the time. It’s impossible to get TSA pre-check, which is ridiculous since every airline makes it seamless to enter and store your info to qualify for that. Their airport staff is nice but not knowledgeable in anything. Everyone directs you to a colleague who then directs you to another colleague. The in-flight staff has concisely behaved with the stereotypical Parisian arrogance, even enroute to Milan, so that’s fun! Overall, if you want to fly business on a budget with lack of luxury, this is the airline. This is probably my last flight with La Compagnie, especially since we paid full fare for this type of experience and food poisoning. Great way to start a vacation.

  • Sara
    Nov 25,2025

    Airline and Lounge overall very average, nothing to boast, except when they have deals on flights. When you’re paying full fare it’s not worth it. In the last 2 years I’ve flown La Compagnie 5 times and it has become progressively worse. The lounge was great and then supposedly they had a renovation, which is unapparent to me except that the food and wine quality has become worse, like United Airlines bad. During my recent lounge visit I got violently ill from the food. I shared the Burger and butternut squash soup with my partner, but even having a few bites of each was enough to make me so sick that I was worried about boarding the flight. The food and wine on the plane is also unpleasant. It wasn’t always this way. The best part of our recent experience was seeing the sign at the check-in counter stating that they can overbook flights and you can lose your paid seat. Wow! In terms of reservations, customer service is very basic, like early 2000s basic. They haven’t adapted to modern technology. You have to call or email to get answers or modify a reservation and it can take hours or days for a response. They don’t save your profile so each time you have to enter your identification and all that good stuff, which most people don’t know hence the difficulty with checking in most of the time. It’s impossible to get TSA pre-check, which is ridiculous since every airline makes it seamless to enter and store your info to qualify for that. Their airport staff is nice but not knowledgeable in anything. Everyone directs you to a colleague who then directs you to another colleague. The in-flight staff has concisely behaved with the stereotypical Parisian arrogance, even enroute to Milan, so that’s fun! Overall, if you want to fly business on a budget with lack of luxury, this is the airline. This is probably my last flight with La Compagnie, especially since we paid full fare for this type of experience and food poisoning. Great way to start a vacation.

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