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NEVER USE THIS COMPANY!!! We purchased Delta Airline tickets through FlightOM Travel in February 2020 for a family vacation to Cancun which was supposed to take place in April. Unfortunately, COVID19 travel restrictions hit and our flight was canceled. We’ve had numerous back and forth conversations since then with our FlightOM Travel agent (Michael). He continually told us to wait a little longer in hopes to get us our money back but nothing ever materialized. We just received word they’re refusing to reimburse us. Our tickets cost over $2,700. What’s worse is that we’re investigating the situation and know for a fact that Delta reimbursed FlightOM Travel in full. FlightOM Travel is trying to pocket “my” money. This company is fraudulent! NEVER, NEVER, NEVER use this company!!!
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A total scam!! I called them a few times to ask if I can come to the office and they lied to me , they said were open 24 hours , I talked to an employee named Chris. And he told I can come to the office anytime and I told them I’m coming from 3 hours away and when I arrived to the office it was closed, nobody answered the phone and they lied to me when I told them I have to pay cash and they said no , they wanted the info for my credit / debit card. When I called again nobody picked up, they were only worried about getting my credit info. I don’t trust them no more and I just want to let everyone know , don’t trust them , they’re looking for your information to your bank , they’re scammers ! Just be careful with this company
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We had surprise charges on our CC statement of over $200 TWICE! Why would we pay over $500 for "agent fee's" which cost nearly the same as the flight they were helping us search for? They won't return my calls. Posting this review in hopes this doesnt happen to anyone else.
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Flights Deals Are Great - Adam (FlightOsia) I specially Thanks to Adam. Great Agent and Supportive always. He Booked my reservation for United Airlines New York to Cancun Mexico My holiday trip. The price was good :)
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It was a good experience with flight Om they are very cooperative and professional and we got very good deal . .
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This is the best service and the best rates that you will get! I was very pleased with the courtesy and patience the representative gave me. Unfortunately I had to cancel my flight unexpectedly due to COVID-19 quarantine restrictions. Not only did I get a full refund on my flight but I also got credit for the booking fee to be used at a later time when I book another flight. I highly recommend this agency for your travel plans. You will be well informed and very pleased with your reservations through FlightOm Travel and Tours.