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Reviews
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I had to send a box early today at 4:00 am... the young lady showed up at 4:05 looking dirty, still asleep, with no desire to do her job, and on top of being late she said she would open the door in a few minutes... in fact I was able to start the process at 4:18 am..withouth a reason ... they don't hire anyone good for the job other than a rude Hispanic young woman who is no good for the job... because they do not PAY to have better employees... this office is unacceptable
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Very poor. Was shipping live organisms. Was told they would go out on the last flight that day, or the first the next day. Last flight was cancelled. They had all night to reschedule it for the first AM flight, and did nothing but take it back to the warehouse where they managed to miss the 7 am flight. Have to wait another half day. Totally incompetent. Calling them does nothing but get excuses that they have no control over flights. If true, then they should not make assurances of when it will ship.
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Easy in, easy process to have your item shipped, staff are friendly and proficient
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Extremely poor customer service.
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They shipped my Bird to a wrong state by mistake and it was still being Hand fed and they weren’t able to do anything but an apology and I had to pay $700 to fly and get my Bird. Not happy for whoever made this mistake!