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Reviews
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bad attention, they speak badly to you, they think they are superior, the. counter girl called Marta and all the staff serve you in a bad way, bad customer service
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One of the worse experiences that you can have with cargo. It is no wonder that New York area and New Jersey workers get such a bad rap. The rudest and most unprofessional employees that can be found. All this while trying to ship Human Remains in order to give a family a sense of Peace. The most uncompassionate humans you can find in the industry.
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Definitely need to replace your Sunday morning staff at pickup... Utterly rude and unprofessional. My pup had arrived according to your site 20 minutes prior to schedule time and female personnel claimed it did not. Not only did I waited but endured listening to her ranting profanities while fellow co-worker attempted to explain to her what she did wrong. Not till my breeder called in directly to Delta with formal complaint regarding unnecessary delay and other staff confirmed the fact my pup had been there all along did the young lady hand me my paperwork and allowed me to take my pup home. In the fifteen years of using your service this truly was the worse experience!
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Leaving a review as a business owner because we deeply appreciate when other businesses value our time and make our lives easier! We’ve been receiving fresh flowers from Miami via Delta cargo almost on a weekly basis and the staff at this location is always on point! They are friendly, professional and help us get in and out. Huge thank you for making our lives easier!!! Jenn & Charles Bernal Owners of Eternal Bouquets in Middletown, NY
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The employees are very bad. I asked for pallets and they were charging me $15 for each one. They are crazy.