Delta

3.0
  • 1 World Wy, Los Angeles, CA 90045, United States

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Reviews

3.0 Out of 5.0
  • Jim Mason
    Dec 11,2025

    Delta gave us a horrible experience with our luggage. Without warning, we had to check our carry on luggage as they were supposedly out of overhead space. We were singled out for some reason. If you have a choice you may want to consider another airline. The picture was taken right before we took off.

  • Jeremy L
    Dec 11,2025

    4/21/2015 - The best experience for using my Global Entrance ID this time to cut down my security checkpoint time by at least 30 minutes or longer today. For example, arrived at the Terminal 2 at 8:03 AM by shuttle, and existed the security checkpoint to start to walk to the boarding gate 30A at 8:30 AM. Note: No luggag, only two carry-on bags for this flight) The experience on DELTA AIRBUS (A350-900 Range 8,437 miles) flight from Los Angeles (LAX) to Japan (HND) on 4/21/2025 This flight was on time to start taxing at 10:25 AM PST.Β  The lunch (Western or Japanese food) was first served (wines free of charge); a few hours later, a snack time was served (sparking wine also free). Breakfast was served before landing. During the entire flight, a flight attendant regularly walked through two isles to offer water to anyone as needed. I feel comfortable for an 11 hour and 9 minutes flight traveling 5,641 miles at the ground speed about 550 mph at the altitude 44,000 most of time (A350-900 has a range of 8,437 miles capacity.) - thanks the DELTA economy class seat that has the largest leg space, which has more room than China Eastern Airlines' I boarded in 2024, American Airlines' in 3/2025 and United Airlines' (Boeing Dreamline 9) a few years ago. DELTA leads other airlines by only offering paper cups for the purpose of a cleaner and greener planet as well as offering free WiFi access during an in-flight period if you have a T-Mobile subscription. Soon, DELTA will offer a free in-flight WiFi for all international flights, although it has completely offered to most domestic flights in 4/2025 for free of charges.

  • chris reid
    Nov 26,2025

    Hi, This is a review about Nahrain of Delta Airlines. She was manning the ticket desk when I requested help for my brother who has an Alzheimer's diagnosis. She was not only incredibly efficient, she was kind, humane and empathetic. Funny how the briefest interactions can tell you so much about someone's heart.

  • Tawny V
    Dec 11,2025

    This is a review of Delta + Terminal 3 at LAX When we arrived at Delta Terminal 3 at LAX, everything went smoothly, including the TSA process, for our red-eye flight to FLL. We arrived at 6:30 pm, didn't need to check a bag, and had our tickets on our phones. There was a gate change, but it didn't cause any issues. From the skycap to the gate, it took us a maximum of 10-15 minutes. The airport is opening new restaurants, where we bought a Caesar wrap and a bottle of water for $30. I would recommend bringing your own food and drinks from home, which is what we usually do, but unfortunately, I left my food bag near the curb and when I went back for it, it was gone.=( Flight DL1500 05/13 Departure time 2145 During our flight, there was some turbulence and my partner wasn’t feeling well. However, the Delta team was very helpful - they provided an ice pack and checked on her a couple of times. We are thankful to the FLL team for their assistance.

  • J Lefranc
    Nov 26,2025

    Our checked bag was stolen. One girl helped file a claim, while the other girls were messing around. Not helpful what so ever. 2 girls who packed a weeks worth of stuff in one suitcase, hundreds of dollars gone. Good luck finding a number to call, the few they have all take you to robots, not helpful and end up hanging up on you. If I good leave zero stars I would, worst service ever.

  • Beli InLA
    Dec 05,2025

    Love flying with Delta Air Lines Great Service πŸ™β€οΈπŸŒŽπŸ˜Ž

  • Beli InLA
    Dec 05,2025

    Love flying with Delta Air Lines Great Service πŸ™β€οΈπŸŒŽπŸ˜Ž

  • Marian Grant
    Dec 11,2025

    Terminal 3 is were you will find Delta Airlines. There are several staff members in the lobby to assist with directions and kiosk check-in. Unfortunately for me iI had to speak with a ramp agent to correct my name on my boarding ticket. When I arrived at 6:30am there was only one ramp agent Belinda. She was doing a great job at keeping the line down. By 7 am the line was long and more ramp agents were opening their windows. Belinda assisted me with correcting the spelling of my name on my ticket. The process was long but she got it done. Her demeanor is bar none one of the best. The gate area was clean and plenty of seats available. Great eaters and shops at this terminal. The crew aboard DL1875 were great.

  • Marian Grant
    Dec 05,2025

    Terminal 3 is were you will find Delta Airlines. There are several staff members in the lobby to assist with directions and kiosk check-in. Unfortunately for me iI had to speak with a ramp agent to correct my name on my boarding ticket. When I arrived at 6:30am there was only one ramp agent Belinda. She was doing a great job at keeping the line down. By 7 am the line was long and more ramp agents were opening their windows. Belinda assisted me with correcting the spelling of my name on my ticket. The process was long but she got it done. Her demeanor is bar none one of the best. The gate area was clean and plenty of seats available. Great eaters and shops at this terminal. The crew aboard DL1875 were great.

  • Gus Hamborg
    Dec 11,2025

    When checking in with my infant on lap at the kiosk I tried to do the typical ask for assistance from a customer service rep, and was ushered to the special assistance line. The line was extremely slow moving so it became apparent that despite arriving 3 hours early with my family of 6 that we would miss our flight. I asked several roving customer service reps to help us. They said they could not. When I reached the counter they said next time ask for help with adding an infant on lap, it only takes a few minutes. I said that I had, but had been denied help. We missed our flight were booked the next day. I had to change my whole trip itinerary and when I called a few days later to change the return flight, the rep said wanted to charge me over $1000 to change the return flight date. With all the inconveniences I felt I was entitled to not only a free itinerary change, but some flight credits or something. The first rep hung up on me when I pressed the issue, after claiming I should arrive 5 hours early if I have a special issue like an infant on lap. An infant on lap is such a typical flight arrangement and I’ve never had an issue adding them at the kiosk before. The customer service on the phone line was very poor. I called back again, got nearly the same treatment, but ended up just paying the extra to have my return flight coordinated. I’m very dissatisfied, and it makes me want to no longer choose Delta. I fly Delta and Aeromexico semi-regularly, but this was a real let down.

  • Gus Hamborg
    Dec 11,2025

    When checking in with my infant on lap at the kiosk I tried to do the typical ask for assistance from a customer service rep, and was ushered to the special assistance line. The line was extremely slow moving so it became apparent that despite arriving 3 hours early with my family of 6 that we would miss our flight. I asked several roving customer service reps to help us. They said they could not. When I reached the counter they said next time ask for help with adding an infant on lap, it only takes a few minutes. I said that I had, but had been denied help. We missed our flight were booked the next day. I had to change my whole trip itinerary and when I called a few days later to change the return flight, the rep said wanted to charge me over $1000 to change the return flight date. With all the inconveniences I felt I was entitled to not only a free itinerary change, but some flight credits or something. The first rep hung up on me when I pressed the issue, after claiming I should arrive 5 hours early if I have a special issue like an infant on lap. An infant on lap is such a typical flight arrangement and I’ve never had an issue adding them at the kiosk before. The customer service on the phone line was very poor. I called back again, got nearly the same treatment, but ended up just paying the extra to have my return flight coordinated. I’m very dissatisfied, and it makes me want to no longer choose Delta. I fly Delta and Aeromexico semi-regularly, but this was a real let down.

  • Gus Hamborg
    Dec 11,2025

    When checking in with my infant on lap at the kiosk I tried to do the typical ask for assistance from a customer service rep, and was ushered to the special assistance line. The line was extremely slow moving so it became apparent that despite arriving 3 hours early with my family of 6 that we would miss our flight. I asked several roving customer service reps to help us. They said they could not. When I reached the counter they said next time ask for help with adding an infant on lap, it only takes a few minutes. I said that I had, but had been denied help. We missed our flight were booked the next day. I had to change my whole trip itinerary and when I called a few days later to change the return flight, the rep said wanted to charge me over $1000 to change the return flight date. With all the inconveniences I felt I was entitled to not only a free itinerary change, but some flight credits or something. The first rep hung up on me when I pressed the issue, after claiming I should arrive 5 hours early if I have a special issue like an infant on lap. An infant on lap is such a typical flight arrangement and I’ve never had an issue adding them at the kiosk before. The customer service on the phone line was very poor. I called back again, got nearly the same treatment, but ended up just paying the extra to have my return flight coordinated. I’m very dissatisfied, and it makes me want to no longer choose Delta. I fly Delta and Aeromexico semi-regularly, but this was a real let down.

  • Gus Hamborg
    Dec 11,2025

    When checking in with my infant on lap at the kiosk I tried to do the typical ask for assistance from a customer service rep, and was ushered to the special assistance line. The line was extremely slow moving so it became apparent that despite arriving 3 hours early with my family of 6 that we would miss our flight. I asked several roving customer service reps to help us. They said they could not. When I reached the counter they said next time ask for help with adding an infant on lap, it only takes a few minutes. I said that I had, but had been denied help. We missed our flight were booked the next day. I had to change my whole trip itinerary and when I called a few days later to change the return flight, the rep said wanted to charge me over $1000 to change the return flight date. With all the inconveniences I felt I was entitled to not only a free itinerary change, but some flight credits or something. The first rep hung up on me when I pressed the issue, after claiming I should arrive 5 hours early if I have a special issue like an infant on lap. An infant on lap is such a typical flight arrangement and I’ve never had an issue adding them at the kiosk before. The customer service on the phone line was very poor. I called back again, got nearly the same treatment, but ended up just paying the extra to have my return flight coordinated. I’m very dissatisfied, and it makes me want to no longer choose Delta. I fly Delta and Aeromexico semi-regularly, but this was a real let down.

  • Gus Hamborg
    Dec 11,2025

    When checking in with my infant on lap at the kiosk I tried to do the typical ask for assistance from a customer service rep, and was ushered to the special assistance line. The line was extremely slow moving so it became apparent that despite arriving 3 hours early with my family of 6 that we would miss our flight. I asked several roving customer service reps to help us. They said they could not. When I reached the counter they said next time ask for help with adding an infant on lap, it only takes a few minutes. I said that I had, but had been denied help. We missed our flight were booked the next day. I had to change my whole trip itinerary and when I called a few days later to change the return flight, the rep said wanted to charge me over $1000 to change the return flight date. With all the inconveniences I felt I was entitled to not only a free itinerary change, but some flight credits or something. The first rep hung up on me when I pressed the issue, after claiming I should arrive 5 hours early if I have a special issue like an infant on lap. An infant on lap is such a typical flight arrangement and I’ve never had an issue adding them at the kiosk before. The customer service on the phone line was very poor. I called back again, got nearly the same treatment, but ended up just paying the extra to have my return flight coordinated. I’m very dissatisfied, and it makes me want to no longer choose Delta. I fly Delta and Aeromexico semi-regularly, but this was a real let down.

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