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Reviews
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From 10-27-2025 Alaska Airlines is no more Located at T7 Actually they are at T8, they gonna be Missed a Lot, Such great Workers....
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Always friendly staff, flight attendants, & pilots! Surprise upgrades from economy class. Got to experience 1st class! Mimosas prior to flight take off 😋😝😝 Hot meals with cute penguin salt/pepper shaker! Greek yogurt with granola bits was delicious but would have loved more! 🙃 Internet is top notch! Watched Netflix the entire flight! Got a surprised free inflight internet coupon so it was FREE! 😅 Inflight unlimited snacks were like “OMG! They’re pampering me!” Salad for lunch is too healthy. Should have asked for Chicken & Mashed Potatoes! 🤦🏻♂️ JFK lounge was nice pre-pandemic. Lots of charging stations. Starbucks coffee & tea.
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This airline is still garbage. A few days ago they cancelled our flight two hours before boarding; fortunately, Southwest (a good airline) was able to get us where we needed to go. Unfortunately, we had Alaska booked for our return flight as well. They put us on the plane, rolled the plane around the airport for four hours while continuously assuring us we’d get off the ground soon, then ultimately just deplaned us. This airline is 0/2 now in getting us off the ground, to say nothing of getting us to our destination.
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Alaska is crushing it! and the best way to get to and from JFK and SFO…. Sure the schedule is super convenient and the planes are newly remodeled… But it’s really the people that create the great experience…we were fortunate to meet Markoz who goes above and beyond the call of duty to deliver that great Alaska experience, A+ Markoz!!!
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All the Alaska Airline staff were very polite, quick but not overly so. They even refused a tip for luggage multiple times. The Lounge was very nice, different styles of seating from private, leather couches, high top seats, to regular sitting tables. Decent spread of very fresh baked good, pastries, snack bars, eggs, I heard someone say pancakes somewhere, plus juices, soda and alcohol. Very clean, good signage, attentive staff. First time impressions are very high.
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All the Alaska Airline staff were very polite, quick but not overly so. They even refused a tip for luggage multiple times. The Lounge was very nice, different styles of seating from private, leather couches, high top seats, to regular sitting tables. Decent spread of very fresh baked good, pastries, snack bars, eggs, I heard someone say pancakes somewhere, plus juices, soda and alcohol. Very clean, good signage, attentive staff. First time impressions are very high.
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What’s happening at JFK Airport is a clear example of how much the quality of life has deteriorated in America. A country that earns nearly 50% of its income through its airports should at the very least be able to provide comfort! People are being treated like cattle—there’s not even basic air conditioning, let alone anything else in working order! I’m flying from New York to Portland with Alaska Airlines, and when the plane started up, we were poisoned for several minutes by kerosene fumes inside the cabin! And overall, I don’t understand how or why this level of quality of life has become acceptable to the American people!