2.5 (5 Reviews)

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2.5 Out of 5.0

David Liu

Dec 11,2025

The priority entrance is tucked away and leads directly to Pre-chek entrance but the attitude of the Delta svce rep is absolutely horrid. Does not respond when greeted and struggles to answer where the Priority lounge is in relation to my gate. Why place such a non customer oriented staff at your priority desk if not willing to go the extra mile ? A for setup, F for customer service. happy to help ID this horrible representative if Delta cares
karen sterling

Dec 11,2025

Absolutely love this place Delta!! thank you!
MrLakkuchu

Dec 11,2025

Departure side staff, Terminal 4 so bad. Ask that to be kinder and friendlier. For 12 years for coming to JFK just one time, today meet lady Nasiya. After her another lady come and classic for JFK departure side, beginning screaming. I am ask her to be friendly because somebody can be not from NYC and will be thinking about every Newyorker so bad. Talk with staff please, I just waite 5 mins after drop, my wife emergency go to restrooms with 1 years old kid
Peer Linder

Dec 11,2025

Sky Priority is a joke here. It was so busy that I was faster just using the regular bag drop for anyone. Unacceptable service as a Platinum member.
Brandon Donath

Dec 11,2025

Worst airline ever. Such ignorant employees