I have just recently returned from Umrah on the August 7-17th package with Zam Zam travels. The initial stage of the booking stage went very smoothly with Sharif Bhai. We were informed of everything well and was kept up to date with the whole booking process as well as receiving all documents required for the trip. On arrival to Jeddah we were received by Brother Mahmud who had fully supported us throughout our journey and Afsar Bhai in Medina. Both tour guides are very knowledgeable and approachable and helped us understand the key historical sites. The ziarats in both Makkah and Medina were organised well and were very informative. During our trip, some of my family members were very sick and required to see the doctors which Afsar Bhai took us to be seen as well as providing us with a home cooked meal which was very kind of him. The whole umrah process went very smoothly and we had no concerns through our time. We were able to dedicate our time on our prayers. This has truly been an unforgettable trip, their kindness, knowledge and dedication to ensure we had a smooth journey is much appreciated. May Allah swt continue to bless them in all of their affairs. Ameen. I cannot recommend Zam Zam travels enough for your next Umrah trip as I will definitely book with them again Inshaa Allah.

My family and I recently travelled for Umrah from 9–20 April through Zam Zam Travels, and I can honestly say the experience was exceptional from beginning to end. This was our second Umrah trip with Zam Zam, having also undertaken Hajj with them a while back too. From the initial booking stage, Brothers Fahim and Sharif at the Birmingham office were incredibly professional and supportive. They made sure we had all the necessary information and documentation, and they were always available to answer our questions and put our minds at ease before travelling. Their attention to detail and warm approach gave us real peace of mind, especially with our tailored needs of dates and times of travel. On the ground, the support continued with equal excellence. Brother Mahmood in Makkah and Brother Afsar in Madinah were both extremely helpful and approachable. From guiding us through the completion of our Umrah upon arrival to helping us maximise our time in both holy mosques, their knowledge and dedication made a big difference. The Ziarats in both cities were beautifully organised and added a deeply meaningful dimension to our trip, a useful and helpful reminder of the key historic sites and events in Islam. As a parent, I really appreciated how smoothly everything ran. We were able to focus fully on our worship and spiritual experience without worrying about logistics. My family and I are truly grateful to Zam Zam Travels for helping us create another memorable and blessed moment. Highly recommended — we would definitely travel with them again.

I travelled for Umrah with my husband and our two daughters between 9–20 April with Zam Zam Travels, and I cannot praise them enough for the outstanding service we received from start to finish. I have travelled with them on two previous occasions and this was the third. Like before on previous trips, from the moment we booked, Brothers Fahim and Sharif in the Birmingham office were incredibly supportive. They made sure we had all the information we needed, answered all our questions with patience and clarity, and helped us feel completely at ease ahead of our journey. Once we arrived in Saudi Arabia, the care and support continued seamlessly. Brother Mahmood in Makkah and Brother Afsar in Madinah were both exceptional. They guided us through the completion of our Umrah as soon as we landed and offered continuous support to help us make the most of our time in Makkah and Madinah. Their knowledge, kindness, and dedication were truly appreciated. The Ziarats in both cities were especially moving and beautifully organised – a real highlight of the trip. As a mother travelling with two daughters, I felt very reassured throughout. It was a deeply spiritual and memorable experience for our whole family, and a lot of that was down to the professionalism and warmth of the Zam Zam team. Thank you so much — we look forward to booking our next trip with you again and highly recommend you to others planning their Umrah Hajj journey’s.

We had an incredible experience with Zam Zam Travels! From start to finish, everything was so smooth—flights, hotels, and transfers were all perfectly organized, and we didn’t have to worry about a single thing. In Makkah, our hotel was the Swissotel Clock Tower, and it was a perfect 10/10! The service was excellent, and the location couldn’t have been better—so close to the Haram, which made our experience even more convenient and special. Our tour guide Mahmud Bhai was absolutely wonderful. He was so friendly and thoughtful, taking us to all the holy landmarks including Jabal e Rahma, Jabal e Nour, Mina, and Arafat. On a day when my husband wasn’t feeling well, he made sure the journey was comfortable for him and looked after us with great care. In Madina, we stayed at Elaf Al Taqwa, which was also a luxurious stay right next to Masjid Nabawi—perfect for easy access to prayers and the overall experience. Our guide Afsar Bhai was amazing. From the moment we met him until our departure from Madina, he was incredibly caring and attentive. He even stayed with us at the airport until we left. We truly felt like we had known him for years. May Allah bless both brothers abundantly for their kindness and guidance. If anyone is planning to go for Umrah or Hajj, I highly recommend booking with Zam Zam Travels. Their service, care, and attention to every detail made our journey truly memorable.

Nurul Afsar, is very helpful throughout our journey and I will love to travel again with the company. Transportation was nice with good and experience driver. Kudos to Mallam Nurul Afsar