Absolutely satisfied! Everything went smoothly — fast, clear, and without any issues. I especially want to highlight the customer service — truly top-notch: polite, attentive, and always ready to help. Highly recommend!

Best cannabis shop I’ve ever been to. Great selection, super knowledgeable and friendly staff, and the design is incredible. Every detail of the space feels intentional and elevated — like an art gallery meets dispensary. Everything I picked up was just as beautiful and well-crafted as the space itself. I’ve been a few times now and will definitely keep coming back. Highly recommend.

Props to this company for its location, shopping ambience, experience, and dedicated and personable staff. Nice to at least handle some of the packaging unlike most dispensaries. Kim C.L. was super helpful in recommending me a product to help with my insomnia, and its been very effective. I will be back and would highly recommend The Travel Agency Union Square to others.

No matter how you want to consume your cannabis, the Travel Agency has got you covered. They have flower, vapes, concentrates, edibles, drinks, tea, topicals, tinctures, pre-rolls, and even infused honey, sugar and extra virgin olive oil. My go-tos are the OFF HOURS Euphoric Watermelon Lemonade gummies (10:4, 10 pack of 10mg each at $30), the AYRLOOM Root Beer (2:1, 10 mg at $5), and AYRLOOM Black Cherry Seltzer (1:1, 5mg at $3.50). I used to get the TURN or AYRLOOM disposables ($50-60 for 1g) they are reliable and sturdy, sometimes they get clogged. I used my Travel Agency reward points to get a free 510 battery to move to cartridges. Now I exclusively use the JAUNTY 510 cartridges for vaping. They are 90% or higher THC and $45 for 1g. You can order at the kiosks inside the store. They have bud tenders who are very well-informed, polite, and excited to talk about their products. You can also order ahead online. Due to state regulations, you must have a valid ID, be 21+ and pay with cash or debit. No credit cards are accepted. The best things about the Travel Agency are their mission and the opportunities they make in the world. It is BIPOC-founded and this location directs “over half of the profits to The Doe Fund. The Doe Fund provides transitional and permanent housing, employment and support services to people who have experienced homelessness and incarceration.” They hire the formerly incarcerated and carry LGBTQIA+, BIPOC and women-owned brands. Two of their other locations are “owned by those who have experienced cannabis-related injustices”. Here, you can buy what you need to have a great time and help contribute to a better community for all of us. They even have a cannabis education area, in the back, where they store their awards and let you look, smell, and learn more about different strains and why you like what you like.

I had an exceptional customer service experience during my recent visit. Gabrielle was both friendly and extremely knowledgeable about the products and services offered. She demonstrated genuine expertise while remaining highly approachable throughout our interaction. Gabrielle took considerable time to thoroughly explain the different strains and products available, clearly outlining the distinctions between each option and how they align with individual preferences. Her patient and informative approach made the experience both educational and enjoyable. The quality of customer service I received was outstanding, and I was impressed by Gabrielle’s professionalism and expertise. Based on this positive experience, I will specifically request to work with Gabrielle during future visits to ensure I continue to receive this level of exceptional service. I highly recommend this establishment and particularly commend Gabrielle for her dedication to providing superior customer care.​​​​​​​​​​​​​​​​