Stopped in to grab a geocache but received some great tips on what to do during our week in Juneau.

Closed. check the times and the times when you're going to be in town. Three or four cruise ships in town and they didn't even have any of the public restrooms open by the time we got off the boat.

I inquired politely about the trail options, but the staff member I spoke with seemed impatient and provided vague responses like, "All trails are linked, so you can pick any," and "a couple of miles." However, when the next guest approached, her demeanor changed noticeably, becoming enthusiastic and providing detailed answers. This inconsistency in attitude felt unprofessional and did not reflect well on the city or serve the purpose of the tourist center.

Busy area on a sunny Tuesday afternoon in May.

This visitor center is giving tourists incorrect information on how to get to the glacier. The lady at the center gave us this paper with 3 options and crossed out Uber with no explanation and said that Lyfts are only allowed to drop off 1.5 miles from the glacier. When we got in our Lyft our driver said this is incorrect and they are able to drop off at the bus lot 600 yards from the glacier visitor center (thanks Carolyn!) and expressed frustration at many tourists being told this. On our way back from the glacier our Lyft driver said they are also telling people there’s no Uber and we told her we were told the same (we assumed that’s why Uber was crossed out). This is also incorrect — there is Uber in Juneau (thanks Dawn!) I don’t know why they are telling tourists wrong information. I am thinking they probably make profits from taxis or city buses. I still rated this visitor center 3 stars as the lady was friendly and kind but providing wrong information.