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Reviews
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The Air India flight was recently cancelled due to a mechanical problem. This resulted in a 24 hour delay. During this time we received excellent service from all agents at Jay Travel. They kept us informed and remained calm, respectful and professional, even though we were very stressed about the situation. We have been booking with them for several years and will continue to do so. Thank you to all the agents for your support and patience.
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I really appreciate the service of Jays Travel. Whenever I need to go somewhere I always contact them to book my flight. Staff are very cooperative. One more thing I love the most is no need to visit their office they book your tickets through online with one call. I love their service a lot.
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Jay’s Travel in Birmingham. Sonia and her dedicated team come across as a very determined Agency that puts its customer satisfaction as its number one principle. I have booked tickets for my father abroad mainly India. They never disappoint. Sonia treated and dealt with my enquiry as if she was doing it for her own family member. Everything from start of journey to return is meticulously planned out topped with a fair price. Well done Jay’s travel. Keep up the Good work.
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Had a bad incident at Amritsar Airport they refused to board us on the flight as Child seat and Share code issues were raised by the air india staff at the airport.I had to pay another Rs 160000 at the airport reservation counter to get back to England on the day after tomorrow. I contacted jays travel when I came back.The Owner Mr.Sukhwinder Singh claimed on my behalf and I received the full amount in my account.Never seen such travel agency.i recommend them for their professional Conduct and good behaviour.