Avelo Airlines

2.5
  • 3601 N 20th Ave, Pasco, WA 99301, United States

Location Map

Reviews

2.5 Out of 5.0
  • Carlos Angeles
    Dec 11,2025

    Never use this company! I mistakingly didn't use saved up points on a booking and when I realized I incurred new charges on my credit card, I called them and they had no mercy! So I lost just over $400 with them. They could've credited me points at least, but they wouldn't! The next time I tried to call them, their menu said that they would charge me $25 extra for customer service! I've never heard such a thing! I will never book with this fly by night company again!

  • Carlos Angeles
    Dec 11,2025

    Never use this company! I mistakingly didn't use saved up points on a booking and when I realized I incurred new charges on my credit card, I called them and they had no mercy! So I lost just over $400 with them. They could've credited me points at least, but they wouldn't! The next time I tried to call them, their menu said that they would charge me $25 extra for customer service! I've never heard such a thing! I will never book with this fly by night company again!

  • Carlos Angeles
    Dec 11,2025

    Never use this company! I mistakingly didn't use saved up points on a booking and when I realized I incurred new charges on my credit card, I called them and they had no mercy! So I lost just over $400 with them. They could've credited me points at least, but they wouldn't! The next time I tried to call them, their menu said that they would charge me $25 extra for customer service! I've never heard such a thing! I will never book with this fly by night company again!

  • Carlos Angeles
    Dec 11,2025

    Never use this company! I mistakingly didn't use saved up points on a booking and when I realized I incurred new charges on my credit card, I called them and they had no mercy! So I lost just over $400 with them. They could've credited me points at least, but they wouldn't! The next time I tried to call them, their menu said that they would charge me $25 extra for customer service! I've never heard such a thing! I will never book with this fly by night company again!

  • Tracy Bartlett
    Dec 11,2025

    Avelo does not look out for customers at all when there is any type of glitch. I had a flight booked for a memorial service and they delayed the flight 5 times only to cancel that night. They said it was due to crew scheduling, but then changed the reason to weather (other airlines flights flew out of both airports). I had to book a last minute flight on another airline, leaving at dawn at more than twice the price, to make it in time. They had to refund the ticket, of course, but have refused to pay the difference between the original ticket price and what I had to pay for a last minute ticket (over $300).

  • Tracy Bartlett
    Dec 11,2025

    Avelo does not look out for customers at all when there is any type of glitch. I had a flight booked for a memorial service and they delayed the flight 5 times only to cancel that night. They said it was due to crew scheduling, but then changed the reason to weather (other airlines flights flew out of both airports). I had to book a last minute flight on another airline, leaving at dawn at more than twice the price, to make it in time. They had to refund the ticket, of course, but have refused to pay the difference between the original ticket price and what I had to pay for a last minute ticket (over $300).

  • Tracy Bartlett
    Dec 11,2025

    Avelo does not look out for customers at all when there is any type of glitch. I had a flight booked for a memorial service and they delayed the flight 5 times only to cancel that night. They said it was due to crew scheduling, but then changed the reason to weather (other airlines flights flew out of both airports). I had to book a last minute flight on another airline, leaving at dawn at more than twice the price, to make it in time. They had to refund the ticket, of course, but have refused to pay the difference between the original ticket price and what I had to pay for a last minute ticket (over $300).

  • Tracy Bartlett
    Dec 11,2025

    Avelo does not look out for customers at all when there is any type of glitch. I had a flight booked for a memorial service and they delayed the flight 5 times only to cancel that night. They said it was due to crew scheduling, but then changed the reason to weather (other airlines flights flew out of both airports). I had to book a last minute flight on another airline, leaving at dawn at more than twice the price, to make it in time. They had to refund the ticket, of course, but have refused to pay the difference between the original ticket price and what I had to pay for a last minute ticket (over $300).

  • Darren Webster
    Dec 11,2025

    I fly avelo frequently,. My checkin luggage was 4 pounds over (Christmas gifts) it was a flat charge of $100 on top of the normal check in luggage fee. My last trip i was assigned a middle seat on a mostly empty flight and the stewardess would not let me change seats to one of the 2 empty seats directly next to me.

  • Darren Webster
    Dec 11,2025

    I fly avelo frequently,. My checkin luggage was 4 pounds over (Christmas gifts) it was a flat charge of $100 on top of the normal check in luggage fee. My last trip i was assigned a middle seat on a mostly empty flight and the stewardess would not let me change seats to one of the 2 empty seats directly next to me.

  • Darren Webster
    Dec 11,2025

    I fly avelo frequently,. My checkin luggage was 4 pounds over (Christmas gifts) it was a flat charge of $100 on top of the normal check in luggage fee. My last trip i was assigned a middle seat on a mostly empty flight and the stewardess would not let me change seats to one of the 2 empty seats directly next to me.

  • Darren Webster
    Dec 11,2025

    I fly avelo frequently,. My checkin luggage was 4 pounds over (Christmas gifts) it was a flat charge of $100 on top of the normal check in luggage fee. My last trip i was assigned a middle seat on a mostly empty flight and the stewardess would not let me change seats to one of the 2 empty seats directly next to me.

  • Darren Webster
    Dec 11,2025

    I fly avelo frequently,. My checkin luggage was 4 pounds over (Christmas gifts) it was a flat charge of $100 on top of the normal check in luggage fee. My last trip i was assigned a middle seat on a mostly empty flight and the stewardess would not let me change seats to one of the 2 empty seats directly next to me.

  • Rick Glantz
    Dec 11,2025

    We flew Salem to Burbank and back again this weekend. The process was very straightforward. The pricing is similar to an a la carte European model- you pay for your ticket and then add on what you need. The website is upfront as to costs and the price is super reasonable given the convenience. The check in was easy, boarding efficient, and a great flight. There was no service on the plane but we could get a bottle of water by asking. The flight staff were kind and it was a great experience all around. We will definitely use it again! Thank you.

  • Rick Glantz
    Dec 11,2025

    We flew Salem to Burbank and back again this weekend. The process was very straightforward. The pricing is similar to an a la carte European model- you pay for your ticket and then add on what you need. The website is upfront as to costs and the price is super reasonable given the convenience. The check in was easy, boarding efficient, and a great flight. There was no service on the plane but we could get a bottle of water by asking. The flight staff were kind and it was a great experience all around. We will definitely use it again! Thank you.

  • Rick Glantz
    Dec 11,2025

    We flew Salem to Burbank and back again this weekend. The process was very straightforward. The pricing is similar to an a la carte European model- you pay for your ticket and then add on what you need. The website is upfront as to costs and the price is super reasonable given the convenience. The check in was easy, boarding efficient, and a great flight. There was no service on the plane but we could get a bottle of water by asking. The flight staff were kind and it was a great experience all around. We will definitely use it again! Thank you.

  • Rick Glantz
    Dec 11,2025

    We flew Salem to Burbank and back again this weekend. The process was very straightforward. The pricing is similar to an a la carte European model- you pay for your ticket and then add on what you need. The website is upfront as to costs and the price is super reasonable given the convenience. The check in was easy, boarding efficient, and a great flight. There was no service on the plane but we could get a bottle of water by asking. The flight staff were kind and it was a great experience all around. We will definitely use it again! Thank you.

  • Rick Glantz
    Dec 11,2025

    We flew Salem to Burbank and back again this weekend. The process was very straightforward. The pricing is similar to an a la carte European model- you pay for your ticket and then add on what you need. The website is upfront as to costs and the price is super reasonable given the convenience. The check in was easy, boarding efficient, and a great flight. There was no service on the plane but we could get a bottle of water by asking. The flight staff were kind and it was a great experience all around. We will definitely use it again! Thank you.

  • Christina O
    Dec 11,2025

    We have had 0 issues and used Avelo more than 4 times to travel to Burbank from Pasco. An inexpensive option for a large family! I have heard some horror stories but again we have had nothing but good experiences and hope that continues! Love that we fly to small airports also because it’s easy to get luggage and so fast! All our flights have been on time regardless of time of day.

  • Christina O
    Dec 11,2025

    We have had 0 issues and used Avelo more than 4 times to travel to Burbank from Pasco. An inexpensive option for a large family! I have heard some horror stories but again we have had nothing but good experiences and hope that continues! Love that we fly to small airports also because it’s easy to get luggage and so fast! All our flights have been on time regardless of time of day.

  • Christina O
    Dec 11,2025

    We have had 0 issues and used Avelo more than 4 times to travel to Burbank from Pasco. An inexpensive option for a large family! I have heard some horror stories but again we have had nothing but good experiences and hope that continues! Love that we fly to small airports also because it’s easy to get luggage and so fast! All our flights have been on time regardless of time of day.

  • Christina O
    Dec 11,2025

    We have had 0 issues and used Avelo more than 4 times to travel to Burbank from Pasco. An inexpensive option for a large family! I have heard some horror stories but again we have had nothing but good experiences and hope that continues! Love that we fly to small airports also because it’s easy to get luggage and so fast! All our flights have been on time regardless of time of day.

  • Christina O
    Dec 11,2025

    We have had 0 issues and used Avelo more than 4 times to travel to Burbank from Pasco. An inexpensive option for a large family! I have heard some horror stories but again we have had nothing but good experiences and hope that continues! Love that we fly to small airports also because it’s easy to get luggage and so fast! All our flights have been on time regardless of time of day.

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